Privacy Policy
Your Information. Your Rights. Our Responsibilities.
At Private Medical, our philosophy is centered around patient-first care. Every decision we make is based on that fundamental principle, including how we collect, maintain, and use your personal information. We want you to feel confident in our services and be informed and empowered regarding your privacy.
Simply put:
- We will not collect personal information from you without your knowledge or consent.
- We will not knowingly disclose your personal information to a third party, except as provided in this privacy policy.
- We will allow you to inspect and correct your personal information.
- We will take any and all reasonable measures to protect the security of any personal information you provide.
- We will notify you if we ever suspect that the privacy of any personal information you provide may have been compromised.
Access and Inspect Your Records
You have the right to access and review your medical and personal records maintained by Private Medical. To request access, please contact us at compliance@privatemedical.org or call 415-830-3090.
Amend or Update Your Records
If you believe that any of the information we maintain about you is incorrect or incomplete, you have the right to request an amendment. Contact us to initiate this process.
Request Preferred Communication
You have the right to specify how you would like Private Medical to contact you should we need to do so. To update your preferred communication method, contact our support team at 415-830-3090 for assistance.
Obtain an Accounting of Disclosures Regarding Your Personal Information
You may request a list of disclosures of your personal information, including those shared for legal or operational purposes. To request this information, contact our Privacy Office.
Authorize the Release of Your Personal Information or Appoint an Authorized Representative
You may grant authorization for someone else to access or manage your medical records on your behalf. To do so, please complete an authorization form available upon request.
File a Complaint If You Feel Your Privacy Rights Have Been Violated
If you believe your privacy rights have been violated, you have the right to file a complaint with Private Medical or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Notify Private Medical About the Death of a Patient
If a patient of Private Medical has passed away, please notify us so that we can properly update our records and assist with any necessary arrangements.
Opt Out of Data Sharing Initiatives
Certain data-sharing initiatives may be used to improve healthcare services. You have the right to opt out of participation in such initiatives. Contact us if you wish to do so.
Contact the Private Medical Privacy Office
For any privacy-related questions, concerns, or requests, please contact:
Private Medical
3580 California St. Ste 101, San Francisco, CA 94118
Email: compliance@privatemedical.org
Phone: 415-830-3090